LG

How Commercial Displays Are Improving the Financial Services Experience – Part 2

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Finance companies today are moving from a dual/multiple monitor workspace environment to a single high-resolution ultra-wide display form factor. This creates a more seamless environment with fewer connectivity issues, reduces overall cost and looks great on the desk. Ultra-efficient and ultra-detailed UltraWide® monitors present an easy and cost-effective approach to reducing clutter and improving efficiency. With a 21:9 aspect ratio and 34-inch, 38-inch and new 49-inch screen sizes, users can comfortably view multiple documents or applications simultaneously.

For consumer banks. The curved UltraWide monitors portray a classy, modern image to bank customers as opposed to the old-school clunky monitors of yesterday. Today’s customers are much more sophisticated when it comes to media and banks want to project a more professional image to their customers through the bank’s workstations.

Trading floors have expanded needs. It’s not uncommon to see six monitors on articulating arms being used. Stock traders must generate instant profit based on information from numerous sources that is ever-changing. Therefore, a highly immersive display is required in order to promote high concentration while enabling multitasking. Stacking two 38-inch UltraWide monitors, one on top of the other, will provide eight inputs on two displays and can result in less workspace fatigue while creating a finer degree of ambience with clean lines and an unobstructed view.

UltraWide at a glance. In addition to the 21:9 aspect ratio (2.4 times wider than the standard 16:9), an UltraWide has an ultra-wide angle of view. LG’s In-Plane Switching (IPS) technology provides a true 178-degree wide viewing angle where color and contrast remain consistent and data is legible. It’s a clear and comfortable advantage when reviewing accounts, charts and numbers with the customer. Other features include a 4-Screen Split feature that divides the screen into four customizable segments for easy multitasking, four inputs on select models, plus Reader Mode and Flicker-Safe to lessen eye fatigue and minimize eyestrain. UltraWide monitors are available in WQHD (3840×1600), QHD (3440×1440), and FHD (1920×1080) resolution.

Next time we’ll get into creating a high security environment for sensitive data using a Virtual Desktop Infrastructure (VDI) with Thin Client endpoints. Check back on Friday.

LG

How Commercial Displays Are Improving the Financial Services Experience – Part 1

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Banking and financial service customers today have enhanced information at their fingertips via the Internet, and expect a connected business that instantly responds to their needs. And customers familiar with the digital landscape have high expectations regarding differentiated services. As a result, customer preferences for online/mobile platform services are rising while face-to-face interactions are decreasing.

But customers still want to engage with a personal banker when dealing with serious financial decisions, opening new accounts and making major transactions.

In response to the declining foot traffic the financial services industry is transforming. Finance companies are remodeling their brick-and-mortar locations and reinventing their customer experiences to be more welcoming, more accommodating and more valuable, and therefore more likely to get customers to come in, stay longer and return often. It’s a strategy similar to what we’re seeing in brick-and-mortar retail stores, as they evolve their in-house digital experiences to increase ‘stickiness.’

Starting with a warm, digital welcome. With strategic use of digital signage in the front of house, finance companies can keep their customers engaged, informed and even entertained. Digital signage enhances the customer’s experience in several ways: It could be by providing way-finding directions, product and service information, the latest company news, or infotainment to reduce stress for customers waiting in line to do a financial transaction or speak with a representative. There’s never a shortage of relevant, current content for a finance company and digital content can be created and managed remotely, even across branches, or down to individual displays.

Finance companies are using digital signage creatively too. Some use large format displays or video walls to show compelling content while their customers relax in coffee-lounge areas staffed with baristas. Others are offering displays in specified areas for their business customers to use for client presentations. Still others use dual-sided displays near the front window, with content facing out to attract passersby and content facing in to engage customers further. It’s all to drive the value of the in-person experience.

Engage customers with a personalized experience. Commercial displays with embedded Beacon and Bluetooth® Low Energy (BLE) technology can enable individualized messaging to customers that have the business’s app on their smartphones – the most effective types of messaging make the customer’s immediate experiences easier and richer. In addition, displays equipped with touch screen technology can enable interactive way-finding and invite customers to learn more about the products, services or company.

Spectacular displays make a grand impression. Standard functional displays are used as digital signage, digital posters and interactive screens. But there is also a competitiveness between banks and financial services companies concerned about the image they are projecting to customers. LG OLED, Ultra Stretch and Direct View LED displays offer a key advantage in creating a statement of prestige, client-focused strategy and savvy marketing.

Next week we’ll get into how finance companies are revamping their appearance by reducing desktop clutter and improving workspace efficiency. Stay tuned.

LG

LG’s Resident Engagement Solution powered by Pro:Centric® is a Game Changer for Senior Living Communities

melissa lallas photoMelissa Lallas | LG Electronics USA, Inc.
Sr. Regional Account Manager – East Coast – Healthcare
Commercial Displays Division

 

 

In working with Senior Living communities, it is important that we (As sales reps, resellers and system integrators) talk the talk specific to the industry. Generally speaking, the decision-makers and influencers are not IT technicians immersed every day in specs and network operations. Rather, they are more straightforward in wanting to know what a solution’s immediate benefits are for both the residents and the facilities. And when it comes to resident and facility televisions, they’re accustomed to a BYOD environment or going to the local big box store to buy the least expensive TVs they can find.

The term “Long Term Care” has become obsolete. Today it is all about “Senior Living,” Active Aging,” or “Aging in Place.” Most recently, the focus is on Resident Engagement. But what does that mean, exactly?

Resident engagement means keeping everyone aware of and involved in the community activities. So, if we simply use the term “Pro:Centric,” that doesn’t resonate with the administrators – they’ll look at us like we are talking about something super technical and non-relatable. However, when we reword our message and say LG’s commercial-grade TVs operate on one platform that saves time and money, coupled with the fact that some models feature a resident engagement solution, NOW we’ve got their attention.

The Resident Engagement Solution, powered by the LG Pro:Centric platform already built into most LG commercial TVs and LG set top box, will allow for a subscription-free means of communicating all activities, food menus, local area maps, community map, weather and more; and can even enable resident-interactive offerings such as booking salon services and other appointments, and signing up for activities, all from the LG TV.

And this will also save time and money for the maintenance, IT and admin team. How? One platform, no longer the need to print paper signs or flyers, no longer the need for room visits to program TVs, no longer the need to figure out multiple brands of resident’s TVs; and all changes, updates and communications are made centrally via the LG Pro:Centric server.

To top it off, LG works with a nationwide network of certified resellers and system integrators to pull this all together based on the Senior Living community’s specific needs, not to mention LG’s Five-Star Service program to keep everything running smoothly when and if the need arises.

With the Resident Engagement Solution powered by Pro:Centric, there’s nothing old about Senior Living anymore.

LG

New LG Zero Clients Include Remarkable Benefits – How To Get Them

Every big shift is sparked by a breakthrough technology – and powering the new virtual workspace is PCoIP® technology. Pronounced “PC-Over-IP”, this invention by Teradici is what truly defines the “zero” in an LG zero client because it enables users to work without any data stored on endpoint hardware.

PCoIP technology does amazing things behind-the-scenes without you knowing it. It secures data by transferring only image information in the form of pixels to displays – so business information never leaves the cloud or data center. From a user’s perspective, the computing experience is no different than working with a local computer loaded with software.

We won’t dive further into how the technology works (as we have a whole website for that – Teradici.com), but for those unfamiliar with PCoIP technology, you now have an understanding of why LG provides PCoIP Zero Clients to its customers.

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So… let’s get to the perks. What is LG offering?

LG is offering a complimentary 3-year subscription to the Teradici Desktop Access plan for every qualifying PCoIP Zero Client. Purchases of LG Zero Clients made on or after December 1, 2018 qualify for this offer with proof of purchase– so keep your receipts.

What is Teradici Desktop Access?

Teradici Desktop Access is a subscription plan that provides all the tools and support you need for your zero client deployment. Specifically, you get:

  • Software that manages up to 20,000 PCoIP Zero Clients with ease
  • Access to security and firmware updates for PCoIP Zero Clients
  • 24 x 7 certified professional support from Teradici

Desktop Access includes the Teradici PCoIP Management Console which is a centralized software tool that provisions, monitors, and scales PCoIP Zero Client deployments.

Lastly, if you have ever considered transitioning applications and data to the cloud, this subscription plan includes 3 trial licenses of Teradici Cloud Access Software. It enables secure, remote access to applications and data stored in a public, private, or hybrid environment with the security and performance PCoIP technology delivers.

How do you redeem your complimentary 3-year subscription?

Register your LG zero client purchase at connect.teradici.com/lge-registration.

Looking to purchase LG zero clients?

The LG trade-up and recycling program may be of interest. Migrate to the latest PCoIP Zero Clients from LG and fully leverage the benefits of your virtualization strategy. You’ll increase security, and reduce power consumption and maintenance. See if you are eligible for a trade-in rebate and learn more about the full client offering from LG at www.lg.com/us.

LG

Snap Fitness Teams with LG to Pump up the Member Experience

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More than 850 Snap Fitness locations throughout the United States will soon be adding LG commercial displays to their wide range of fitness equipment.

Snap Fitness, one of the world’s largest fitness operators with 1,400-plus facilities globally, just awarded LG “Preferred Vendor” status and will offer LG 55-inch FHD LV340H and 65-inch 4K/UHD UU340C TVs to their franchisees. These cost-effective, commercial-grade TVs feature stunning picture quality, simplified interfaces and business-friendly functions such as easy channel editing and fast cloning, making them ideal for the fitness environment. Additionally, LG’s Five-Star Service program will help ensure maximum uptime.

LG’s IPS (In-Plane Switching) screen technology provides a 178-degree wide angle of view where colors, contrast and clarity remain true – a key advantage as members are often watching the screens from off-axis viewpoints.

Should a problem occur, the TV stores diagnostic data, which can be saved to a USB memory device, thus enabling service engineers to analyze the data and identify technical issues quickly and easily.

Snap Fitness will also use select LG displays to showcase the Myzone technology, which monitors members’ heart rate to give instant feedback about how many calories they are burning and how hard they are working out.

According to the press release, “Bringing LG onboard as a Snap Fitness Preferred Vendor will help us elevate the guest experience,” said Tyler Walsh, global project manager, Snap Fitness. “As we rollout new programs, personal training and group workouts, LG’s advanced, quality products and services will keep up with our evolving facility’s needs.”

With video walls, large 4K displays, commercial TVs, sound bars and desktop monitors, LG fitness solutions offer an immersive and engaging facility experience that seamlessly incorporates third-party content – perfect for large and small fitness facilities, multifamily living, hospitality properties, and in corporate environments.