Category: LG Commercial Display

Jay Kang

HE B2B Division Marketing Senior Marketing Manager at LG Electronics USA, Inc.

We are living in a world where people are becoming less patient while more information, marketing emails making up a large portion, is being delivered to them than ever before. What used to be a ten-second attention span has now become three seconds, relatively speaking. Consequently, email marketing is more difficult now than it has ever been, and it is becoming more competitive every day. That being said, if I had to offer my tips for new email marketers, I would tell them to make sure you have the following fundamentals down.

1) Set a clear objective – Setting a clear objective for your email will define its purpose and guide how you want to drive your email strategy to achieve your goals.

2) Keep it simple for higher CTR – There are a lot of test data out there that show plain or rich text emails yield more clicks than pretty HTML. But if CTR is not your main objective and you just have to have some visuals in your email, do not include too many CTAs. Recipients can feel overwhelmed by too many choices so they often do not take any action. Or if they are like me, I set the email as ‘unread’ thinking I’ll come back later to read it more closely but I usually don’t.

3) Test everything – From the email subject line to the layout to the sent times, test everything that can be tested to improve the performance.

4) Limit your emails – if you want your audience to be loyal, don’t send them too many emails. I would say no more than one email per week. How many white papers or special deals can your audience possibly handle in a week? Give your audience quality not quantity, and give them ample time to digest what they are getting from you.

CONCLUSION:

There are no magic formulas or email techniques that will achieve maximum email campaign results for all audiences. That’s because there are way too many variables that change all the time, like technology and peoples’ preferences to name just a couple. So your best option is to keep up with the trends and keep testing your emails for improvement. Like Confucius said, “Look for progress, not perfection.”

“By 2020, customers armed with more technologies than you can imagine will bedemanding more from your organization’s customer experience.”

— Gartner

In today’s screen-driven world, customers are much more sophisticated and tech-savvy than ever before. Online businesses are offering lots of content, helpful user reviews and faster service, all without customers having to leave the house. People are used to instant communication and gratification, and this has caused a massive disruption in the way people shop.

As a result, brick-and-mortar businesses are facing increasingly greater challenges when luring customers through the doors, grabbing their attention, keeping them interested and getting them to open their wallets. It’s not just about satisfying their needs anymore; it’s about leaving a dazzling impression that will give customers more reasons to come back, and bring friends. Brick-and-mortar brand loyalty is difficult to achieve nowadays without a better customer experience.

In order to transition a shopper from occasional customer to loyal fan to brand ambassador, a business needs to create an experience with the shopper that is attractive, exciting and sustainable. It needs the “wow.”

Download our Thinning is Winning… eBook and learn how breakthrough LG OLED technology is revolutionizing the brick-and-mortar customer experience.

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It’s only fitting that the world’s largest shopping mall should have the world’s largest LG OLED video wall.

The mall is the Dubai Mall, the city’s shining landmark. Home to 1200 shops, the multi-million-dollar mall contains the area of 50 football fields filled with rows upon rows of opulent spaces and stores.

The Dubai Mall also hosts the world’s largest acrylic panel aquarium, the Dubai Aquarium and Underwater Zoo, which is 107.8 ft. wide x 27.2 ft. high x 29.5 in. thick, and weighs 245 tons.

Sitting atop the aquarium is the world’s largest LG OLED video wall, and it has officially received three Guinness World Record titles. Thanks to the partnership with LG, the screen has set the record for being the world’s largest high definition video wall, the world’s largest OLED screen, and the world’s highest resolution video wall.

The LG OLED video wall has 820 ultra-thin 55-inch panels and 1.7 billion pixels that emit their own light; no backlighting required. Taking advantage of LG OLED’s flexibility, the mammoth video wall is also beautifully curved, mimicking the curve of the aquarium below it.

Now imagine LG OLED at a mall near you.

Have a look at the triple record maker in action.

Read more.

We’re hearing it more and more. Small and medium-sized businesses are looking for eye-catching, affordable and easy to manage ways to communicate with their customers. And it has to be attention-grabbing—enough to get customers to look up from their smartphones for a while.

That’s why we’ve created a smart new solution—the LV640S Series Smart TV Signage.

Smart TV Signage builds upon the success of our SuperSign^® TVs. Like SuperSign TVs, they have built-in tuners to support a variety of TV broadcast signals. They enable businesses to show live TV programs and deliver customized messaging and advertisements simultaneously. They include pre-installed templates to make it easier than ever to create dazzling content for various types of businesses and use cases.

So what’s the difference? The Smart TV platform. Smart TV Signage offers a number of exciting new capabilities like embedded CMS software for PC-less operation. (But they also have PC-based SuperSign Simple Editor software.)

The new LV640S Series Smart TV Signage is engineered for reliable 16/7 operation in business environments, and is backed by our commercial 3-year warranty.

New Smart TV Signage Features

• Crestron Connected^® Certification – Quickly integrate the LV640S Series as part of a totally automated A/V and IT environment. It will function seamlessly with all other Crestron Connected Certified products.
• Content Manager – Without an extra PC, you can easily create content using embedded templates and play it according to scheduled sets.
• Group Manager – Smart TV Signage works as a server. Without any extra device, a master TV can distribute content and set data for a selected group within the same network.
• YouTube and Web Browser – Access various content via the pre-loaded YouTube app, web browser and live channel.
• Smart Share and Screen Share – Use features such as Wi-Fi Direct^®, WiDi and Miracast^® to view content from mobile devices on the TV screen.
• Wireless Hotspot – SoftAP (software enabled access point) is a virtual Wi-Fi feature that enables Smart TV Signage to function as a wireless access point for mobile devices in the vicinity.
• Wi-Fi / Bluetooth Built-in (Bluetooth Sound Sync) – Distribute content and control the TV through a wireless network. Listen to audio from a Bluetooth-enabled mobile device through the TV speakers.
• Full IP control through the network, including WoL (Wake on LAN) to remotely wake the TV from low power mode.

Travelers in an airport searching for gate information, looking for a grab-and-go lunch and rushing to catch their flight. Mall shoppers coming and going but their phones hold most of their attention. A line of QSR lunch-hour customers growing impatient with the wait time.

What do all these scenarios have in common? In each case, the people could have a better customer experience if they were accommodated by digital signage with IPS screen technology.

IPS-based panels provide a true wide viewing angle of up to 178 degrees, where data is clearly readable and colors and contrast remain consistent. With a non-IPS display, however, the viewer needs to be centered directly in front of the screen to experience the best performance—at an angle the text becomes illegible and color and contrast decrease dramatically. Only IPS technology solves that problem and vastly improves off-angle viewing, which is extremely important in areas with heavy foot traffic.

With IPS, travelers can quickly glance at wayfinding information and flight data. Distracted shoppers can be attracted to the bright and colorful images. And the lunch crowd can drool over the mouthwatering pictures and read the menu from a distance, then be ready to order when they get to the counter. Just Picture It.

Here is an infographic to show you what IPS is, what it does, and why you want it in your digital signage.

Coming soon: The new 88-inch Ultra Stretch Display (model 88BH7D), delivering over seven feet by nearly two feet of seamless UHD (3,840 x 1,080) content in a new widescreen-format 32:9 ratio.

Rated for 24/7 operation and with a webOS™ interface, this incredible display will make an outstanding menu board or digital banner in all kinds of commercial applications – either as a stand-alone display, layered together for an artistic video wall, or installed in a square pillar to create a 360-degree video column. With 700 nit brightness the image quality is breathtaking, for a truly immersive viewing experience. The 88-inch Ultra Stretch is also available with a touch overlay, making it an excellent choice for wayfinding and retail ‘endless aisle’ applications.

Read Tuesday’s post from Sixteen:Nine where Dave Haynes gets a first peek.

Watch the video from InfoComm 2017

Key Features

LG’s In-Plane Switching (IPS) LCD screen technology provides a true 178-degree wide viewing angle where the image quality is unaffected.

4 Divided Picture-by-Picture (PBP) allows you to divide the screen into as many as four parts, in landscape or portrait installations. It’s a very effective and convenient way to show several ads or pieces of information at the same time.

With the LG SuperSign™ Media Editor, you can easily edit images or video clips of original content to fit the unique 32:9 ratio.

The LAN daisy chain allows you to control and monitor devices, distribute content and even update firmware.

The display supports lateral tiling for 1×4 or 4×1 installations (landscape or portrait), and up to a 4×4 installation with a daisy chain configuration.

Built-in system-on-a-chip (SoC) enables seamless synced playback – eliminating the need to install PCs or media players to drive the content on each display.

Multiple Inputs: HDMI (3), DP, OPS, DVI-D, Analog Audio, USB 2.0, USB 3.0, SD Card

Output: DP, Analog Audio

Get ready to stretch your messaging capabilities even further. We’ll let you know as soon as the new display becomes available.

Laura Cohen is the Sr. Marketing/Communications Manager of the commercial division at LG Electronics USA, Inc.

She grew up in Deerfield, IL and enjoys: working out, snowboarding, cooking… not baking and music.

Thanks to technological advances, consumers are demanding ever more from the brands from which they buy: more convenience, more flexibility, and more personalization. Consumers no longer accept being treated like mere data points; they want to be treated as the individuals that they are.

This shift in consumer expectations has made it increasingly difficult for brands to keep up and stay relevant. Gone are the days where sending out a generic email or “liking” a customer comment on Facebook was all that was needed to keep customers happy and coming back to make purchases.

The “one‐size‐fits‐all” approach to marketing just doesn’t cut it anymore. With so many distractions from technology and other brands, it’s important for companies to be relevant, and to show they are taking into account the customer’s current behavior and history of interaction with them before they communicate with the customer.

No one wants to surf the web and be shown an ad for a product they just bought. The goal has shifted from talking at customers to conversing with them. Marketers need to create experiences that meet customer expectations and are meaningful and memorable enough to make them want to interact with their brand over and over. There’s more to marketing than pushing out your brand’s message.

Advances in technology give consumers more access to products and information, but they also give marketers more access to consumers. Don’t get fooled into thinking that marketers are the ones in total control. Consumers are now more empowered than ever.

They’re more informed. Today’s savvy consumer knows to read reviews before making purchase decisions. Along those lines, with just a few clicks, information created by subject‐matter experts (SMEs), allows consumers to thoroughly research a product like never before.

They’re more connected. Connecting with trusted friends, loved ones, and brands used to mean picking up the phone or sending an email. Social networking has made interacting quick and convenient.

They have the world at their fingertips. Literally.

The worldwide internet has opened up a global marketplace for consumers who can now easily choose the brand that meets their needs and expectations. What’s more, they can just as easily choose another one tomorrow should something better come along.

Brands and their marketers need to take customer interactions and experiences to a whole new level. With the ability to keep track of every customer interaction and then access that data in real time, brands can provide the highly personalized experiences that take into account the customer’s history of brand interaction and real‐time activity. This leads to a more relevant customer experience and increased customer loyalty. Who doesn’t want more of that?

If you missed the 2017 Hospitality Industry Technology Exposition & Conference in Toronto, you missed a lot of excitement at the LG booth.

That’s because we unveiled the new razor-thin LG OLED Wallpaper Hotel TV. Like our LG OLED Wallpaper commercial display product, the TV can be easily installed in luxury hotel suites using ultra-slim mounting brackets with a magnetic mat to create a truly seamless design that becomes one with the wall without requiring additional construction costs. Its electrical components are housed in the TV’s media box, connected via a super-narrow and flat ribbon cable which allows the TV to lie flush with the wall like a piece of art.

This is the world’s first 65-inch class LG OLED Wallpaper Hotel TV, and it combines LG’s industry-leading hotel TV technology with the sleek aesthetic and unparalleled image quality and wide viewing angle of the award-winning LG SIGNATURE OLED TV W (currently available on the consumer market).

The difference is that the new hotel TV comes equipped with the Pro:Idiom^® digital rights management system and flexible LG Pro:Centric^® Smart applications platform, which makes navigating LG’s vast content options within the interactive platforms simple and fast.

The LG OLED Wallpaper Hotel TV also supports leading high dynamic range (HDR) formats, including HDR 10, Dolby Vision and HLG. What’s more, the TV’s powerful 4K upscaler enhances the details and colors of non-4K content to near-UHD quality.

And the sound? Fantastic. That’s because the TV is one of the first TVs in the world to incorporate Dolby Atmos audio. Guests will hear surround sound like never before with overhead audio for a theater-like experience in the comfort of their hotel room. If you were at CES 2017 and experienced our Dolby Atmos soundbar demonstration, then you know what it’s like. If not, you need to hear it to believe it.

If you’re a reseller, integrator or luxury hotelier looking for a way to enhance premium suites and provide an unforgettable in-room entertainment experience, the sleek look and amazing performance of the LG OLED Wallpaper Hotel TV offers breathtaking new ways to elevate your brand and engage your guests.

At 555 meters/1,821 feet/123 stories tall, Lotte Tower is the world’s fifth tallest building. This skyscraping multiplex in Seoul hosts an observatory, a shopping mall, offices and a hotel, as well as a steady flood of visitors. Over four million people are expected to visit the building for the countless attractions it offers, but there’s a specific spot which is a favorite to all.

That spot is Seoul Sky, home to the world’s highest glass-floored sky deck observatory. To get to Seoul Sky, visitors step onboard Sky Shuttle, the world’s fastest double-deck elevator wrapped in a spectacular video wall made by LG.

Sky Shuttle passengers are treated to a minute-long ride that’s built to thrill, because the elevator is lined top to bottom with 55-inch LG OLED panels, three on each side and six on the ceiling, presenting an amazing high-definition display of the beautiful and ever-changing scenery of Seoul.

LG OLED technology delivers perfect black, infinite contrast and intense, accurate colors—perfect for immersing the passengers in an incredibly vivid experience. And because the LG OLED panels are unbelievably thin and lightweight, they don’t weigh the elevator down or take up room, allowing the Sky Shuttle to carry more people faster.

Down below, the Lotte World Mall attracts visitors with 40, 84-inch wide LG UHD LCD displays. LG’s In-Plane Switching (IPS) technology provides a wide viewing angle where colors remain true-to-life and text reads clearly to attract and engage visitors all throughout the large space.

The Lotte PR room also features LG digital signage, with a 1×6 video wall showing live surrounding scenery from CCTV camera feeds, supplemented with weather details and safety information.

Another place of interest at Lotte World Tower is Signiel Seoul, a premium hotel with breathtaking views of Seoul’s magnificent skyline. LG 60-inch hospitality TVs adorn the guest rooms, mounted on the wall so as to best complement the interior design.

With world-class technological capability and artistic potential, the global landmark Lotte World Tower chose LG to enhance the versatile space. And as LG has noted, the signage you choose has the power to move hearts and minds.

Watch the amazing video here.